Research on AI-Enabled Operation and Management of Educational and Training Institutions from the Perspective of Digital Transformation

Yang Yunchuan

Chengdu Xueqiyuan International Education Co., Ltd.

Abstract：

With the widespread trend of digital transformation, Artificial Intelligence (AI) is considered an important factor in reducing costs, improving efficiency and promoting business model innovation for educational and training institutions. Nevertheless, when AI technology is applied in the operational field of education and training, it frequently meets the problem of "hot technology, cold implementation". Based on the theory of digital transformation, this paper thoroughly examines the practical obstacles that AI encounters in supporting educational and training institutions from three main aspects - technology adoption, data management and organizational capability building, and puts forward some improvement measures such as setting up a whole life-cycle closed-loop system, promoting specific school customizations and reorganizing talent channels. The research shows that the real benefit of AI lies in achieving a thorough integration between technological tools and educational business rules - not just by merging functions superficially - and in offering an academic basis as well as practical advice for the digital transformation process of these institutions.

Key Words：

digital transformation; Artificial Intelligence; educational institutions; operations management; human-machine collaboration