Pragmatic Strategies in AI Dialogue Systems: A Sociolinguistic Analysis of Politeness, Topic Management, and Repair Mechanisms

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Journals（Abstract）

Pragmatic Strategies in AI Dialogue Systems: A Sociolinguistic Analysis of Politeness, Topic Management, and Repair Mechanisms

Shuya Yang

School of English Studies Xi'an International Studies University

Abstract：

Study evaluates ChatGPT, Alexa, and Replika's pragmatic skills, finding ChatGPT strongest but all lacking cultural and repair abilities. Highlights semantic-pragmatic gap, proposes evaluation framework and dialect-aware training for enhancement.

Key Words：

AI conversation systems; social language skills; cultural adaptation; communication analysis; human-AI interaction